Find The Right Plan For You
Remote Support & Maintenance Services Plans
Remote Support & Maintenance
Silver
Personal Service for you
$
59
99
2-3 Days -
Remote Troubleshooting and Issue Resolution
-
Software Updates and Patch Management
Gold
Service for Small Company
$
249
99
10-12 Days -
All From Sliver
-
Remote Server Management and Maintenance
-
Endpoint Security Management (Antivirus, Firewall)
-
Performance Monitoring and Optimization
-
Email andChat Support
-
Regular Backup and Data Recovery Assistance
Popular
Diamond
Enterpise Service
$
499
99
Monthly -
All From Golden
-
Proactive Network Security Management (Intrusion Detection/Prevention)
-
Advanced Server Performance Tuning
-
24/7 Remote Support Availability
-
Disaster Recovery Planning and Testing
-
Customized IT Consultation and Planning
-
Priority Response Time for Support Tickets
REQUIREMENTS
- Can you provide details about your existing IT infrastructure, including hardware, software, and networking components?
- Are there any ongoing issues or challenges you're currently facing with your IT systems that require immediate attention?
- How do you handle remote access to your systems for support purposes?
- What security measures are in place to safeguard sensitive data and ensure secure remote connections?
- What are your primary goals and priorities for remote support and maintenance?
- Are there any specific performance or reliability concerns that you'd like to address through maintenance activities?
- What communication channels do you prefer for ongoing support and updates?
- Do you require regular reports or status updates on maintenance activities and performance metrics?
